Shipping & Delivery Policy

Furto is a trading name of MILO AND MAX UK LTD (Company No. 15655624), 7 Welford Road, Manchester, M8 4NZ, United Kingdom.

Delivery Timeframes

Stage	Timeframe
Handling time (order processing)	Within 1 working day
Transit time (delivery)	1 working day
Total estimated delivery time	1 to 2 working days

Working days are Monday to Friday and exclude UK public holidays. Orders placed at a weekend or on a public holiday begin processing on the next working day.

Shipping Rates

Order value	Shipping cost	Delivery
Orders of £30.00 and over	Free	1 to 2 working days
Orders under £30.00	£3.95	1 to 2 working days

Where We Ship

We currently deliver to addresses within the United Kingdom only.

Order Tracking

Once your parcel has been dispatched we will email you a dispatch confirmation containing your tracking number. Please allow up to 24 hours for the tracking information to begin updating.

Delayed or Missing Parcels

If your order has not arrived within 10 working days of dispatch, please email us at help@furto.co.uk with your order number and we will investigate with the carrier on your behalf.

Incorrect Delivery Address

Please check your delivery address carefully before completing checkout. If you spot a mistake, contact us at help@furto.co.uk as soon as possible. We are unable to redirect a parcel once it has been dispatched.

Returns

We offer a 30-day return window. Full details are set out on our Returns & Refunds Policy page.

Contact Us

Email: help@furto.co.uk
Phone: 0800 122 3921
Opening hours: Monday to Friday, 8am to 5pm